On this page
- What a Sky Exchange ID actually is
- Before you message the desk
- Getting your ID, step by step
- How to confirm you're in the real desk chat
- Your first login, screen by screen
- Demo ID or real ID: which to ask for
- After you have the ID: deposit, app and settings
- Troubleshooting: when the ID or login misbehaves
- Keeping your ID safe once you have it
- Mistakes that slow down getting an ID
- Three real-world scenarios we handle often
- Starting with a budget you won't miss
- Changing details on an existing ID
- Why we open IDs on WhatsApp instead of a sign-up form
- Who a Sky Exchange ID is for, and who should wait
- Frequently asked questions
A Sky Exchange ID is the user ID and password pair that lets you log in, deposit, place back and lay bets and request withdrawals. You get one by messaging the desk on WhatsApp. You send your name and mobile number, we send back a user ID and a temporary password in the same chat, you log in and change that password. That is the whole process. No form, no upload, no waiting for an email that never arrives.
We wrote this page because the same questions reach the chat every day. What exactly should I type? Is this the real number? Why does the password not work? What happens after I log in? Below you'll find the answers in the order you'll need them, plus the mistakes that cost people time.
- The desk opens every Sky Exchange ID personally over WhatsApp.
- You share a name and a mobile number. Nothing else is needed to open the ID.
- We reply with a user ID and a temporary password. You change the password on first login.
- The same ID works on the website and on the Android app, version 1.9.5.
- A demo ID with a practice balance is available if you want to look around first.
- 18+ only. Check your own state rules before playing with real money.
What a Sky Exchange ID actually is
Think of the ID as your seat at the exchange. It's a username the desk creates for you, tied to the mobile number you gave us. Every rupee you deposit sits against that ID. Every bet you place, matched or unmatched, is recorded against it. When you ask to withdraw, the desk checks the ID's balance and history before anything moves.
It is not an app account you make yourself, and it's not a social login. You won't find a "create account" button that spits out credentials automatically. Some players find that odd at first. The reason is simple: a person on the desk opens each ID, so there's a human who knows the account exists and who you can talk to when something goes wrong.
If you're new to exchange betting in general, read our plain explanation of what Sky Exchange is before going further. This page assumes you already know you want an ID and focuses on getting it.
What the ID gives you access to
Cricket markets
Match odds, bookmaker, fancy and session markets on the matches the exchange lists.
Football and tennis
Back and lay on match results and other markets for the fixtures available on the day.
Horse racing
Race markets where you can back a runner to win or lay it to lose.
Casino games
Casino tables run from the same balance, so there is no second wallet to manage.
One balance
Deposits and withdrawals are arranged with the desk and land on this single ID.
Web and app
Log in on a browser or on the Android app with the same user ID and password.
Before you message the desk
Two minutes of preparation saves a lot of back and forth. Here's what we suggest having ready before you tap the button.
Use the phone you'll actually play on. The mobile number you share becomes the number we recognise when you come back with a question. If you message from a work phone and later play from your own phone, recovery gets slower because we have to match two numbers.
Know the name you'll use. Use your real name, the one on your bank account. It feels like a small detail when you're excited to start. It isn't. Withdrawals go only to an account in the ID holder's own name, so a nickname now becomes a delay later.
Have WhatsApp updated. Old versions sometimes fail to open links or show the desk's messages out of order. A quick update in the Play Store avoids that.
Decide demo or real. If you've never used an exchange, say so in your first message and ask for a demo ID. We'll send one with a practice balance. You can switch to a real ID whenever you want. Our demo ID guide explains what the practice account is good for.
Things you do not need
You don't need an email address to get started. You don't need to upload anything to open the ID. You definitely don't need to share a UPI PIN, an OTP, a card number or a net banking password. If a chat asks for any of those, you're not talking to us, and you should stop replying.
Getting your ID, step by step
This is the exact sequence that happens in the chat. We've numbered it so you can follow along with your phone in hand.
- Tap the WhatsApp button on this site. It opens a chat with the desk. Typing a number from a random forward or a social media comment is how people end up on cloned accounts, so start from here.
- Say what you want. Something like "Hi, I want a new Sky Exchange ID" is perfect. Mention if you'd prefer a demo ID first.
- Send your name and mobile number. The name on your bank account and the number you'll keep using. That's all we need to open the ID.
- Wait for the desk to reply. We send a user ID and a temporary password in the same chat. Don't message other numbers while you wait. It doesn't speed anything up and can confuse which chat is genuine.
- Open the website or app and log in. Type the user ID exactly as sent. Copy and paste works, but watch for a trailing space at the end.
- Change the temporary password straight away. The site asks you to set a new one on first login. Choose one you haven't used anywhere else.
- Check your balance screen. A new real ID shows zero until you deposit. A demo ID shows the practice balance.
- Ask the desk about your first deposit when you're ready. UPI or bank transfer, arranged in the chat. There's no rush. Look around the markets first if you like.
The single most common hold-up we see is a password that "doesn't work" because the player copied it with an extra space, or typed a lowercase letter where we sent a capital. Before you message us saying the login failed, try typing the temporary password by hand, slowly, character by character. It fixes the problem more often than anything we can do from our side. If it still fails after that, send us a screenshot of the error and we'll sort it out.
What to type in the chat, with examples
You don't need a script, but some players like one. These are messages that get a quick, clear answer from the desk, because they tell us exactly what you want.
| Your situation | A message that works | What the desk does next |
|---|---|---|
| First ID, ready to play | "Hi, I want a real Sky Exchange ID. Name: Ravi Kumar. Number: this one." | Opens the ID and sends user ID and temporary password |
| First ID, want to practise | "Hi, I'm new. Can I get a demo ID first?" | Sends a demo ID with a practice balance |
| Finished the demo, want real | "I've tried the demo, please open a real ID for me." | Asks for your name if not already shared, then opens the real ID |
| Want the app too | "Can you send the Android app file?" | Shares the current app file, version 1.9.5 |
| Lost your old details | "I had an ID on this number but lost the password." | Checks the number and helps you reset access |
The example name is made up, obviously. Use your own. And one message is plenty. Sending your request five times in a row puts you at the same place in the queue as sending it once.
How to confirm you're in the real desk chat
This section matters more than any other on the page. Fake Sky Exchange numbers are everywhere: Telegram groups, Instagram comments, YouTube descriptions, forwarded messages. Some copy our wording. A few even copy page designs. What they can't copy is the behaviour of a desk that isn't trying to take your money up front.
Signs you're talking to our desk
- You reached the chat by tapping the button on this site.
- You were asked only for a name and mobile number to open the ID.
- The ID and temporary password arrived before any talk of money.
- Deposits are explained as UPI or bank transfer, arranged in the chat, when you ask.
- Nobody pressures you to deposit right now.
- Withdrawals are described as going to an account in your own name.
Signs you should stop replying
- They messaged you first, out of nowhere.
- They want an "activation fee" before sending a login.
- They ask for an OTP, a UPI PIN or a card number.
- They promise a guaranteed profit, fixed tips or a doubled deposit.
- They push a payment link and a countdown timer.
- They ask you to send money to a personal account "just this once" before you have an ID.
No genuine desk needs your OTP. An OTP lets someone approve a payment or a login on your behalf. If anyone asks for one, for any reason, the conversation is not legitimate. Block the number and, if money has already left your account, contact your bank immediately.
We've put the longer version of this in our guide to spotting cloned sites and fake numbers, including how to check a site address and what to do if you already paid someone.

Your first login, screen by screen
You've got the ID. Now what? The first session is where most avoidable mistakes happen, so here's what to expect and what to do on each screen.
The login screen
Enter the user ID exactly as the desk sent it. User IDs can be case sensitive, so if we sent capitals, type capitals. Then enter the temporary password. If your phone auto-capitalises the first letter, check it before you tap login. That one auto-correct accounts for a surprising share of "wrong password" messages.
The change password prompt
The site asks you to set a new password. Use something long that you haven't used on any other website. A short phrase with numbers mixed in is easier to remember than a random string and harder to guess than your birthday. Write it somewhere private if you must, but not in the same WhatsApp chat. We never need to see it.
The home screen and balance
After the password change you land on the main screen. Look for your balance and your exposure. Balance is the money on the ID. Exposure is the amount currently at risk on open bets. On a brand new real ID both show zero. On a demo ID the balance shows the practice amount.
The markets
Tap into a cricket match and you'll see blue and pink columns. Blue is back, pink is lay. If those words mean nothing yet, stop here and read how a betting exchange works. Placing a lay bet without understanding liability is the fastest way to lose more than you planned.
Worked example: your first bet on a fresh ID
Here's a simple walk-through using illustrative numbers. These are example stakes and odds to show the maths, not real limits or prices from any match.
| Step | What you do | What the screen shows |
|---|---|---|
| 1 | Deposit an example ₹2,000 through the desk | Balance ₹2,000, exposure ₹0 |
| 2 | Back Team A at 1.90 with a ₹500 stake | If Team A wins: profit ₹450. If not: loss ₹500 |
| 3 | Bet is matched | Exposure ₹500, available balance ₹1,500 |
| 4a | Team A wins | Balance ₹2,450 before any commission the exchange applies |
| 4b | Team A loses | Balance ₹1,500 |
Now the same match, but you lay Team A instead. You think they'll lose.
| Step | What you do | What the screen shows |
|---|---|---|
| 1 | Lay Team A at 1.90 with a ₹500 stake | Liability ₹450 (₹500 × 0.90) |
| 2 | Bet is matched | Exposure ₹450, available balance ₹1,550 |
| 3a | Team A loses | You win the backer's ₹500 stake. Balance ₹2,500 before commission |
| 3b | Team A wins | You pay ₹450. Balance ₹1,550 |
Notice the liability on a lay grows fast at higher odds. Laying at 6.00 with a ₹500 stake means a liability of ₹2,500, more than the whole example deposit. The exchange will stop you placing a bet your balance can't cover, but it won't stop you placing one you'll regret. Check the liability number every time.
Demo ID or real ID: which to ask for
We open both, and neither is the "right" answer for everyone. It comes down to how familiar you are with exchange screens.
| Question | Demo ID | Real ID |
|---|---|---|
| Uses real money? | No, practice balance only | Yes, after you deposit |
| Can you withdraw? | No, there is nothing real to withdraw | Yes, to an account in your own name |
| Good for learning back and lay? | Very good | Costly way to learn |
| Shows liability and exposure? | Yes | Yes |
| How to get it | Ask the desk on WhatsApp | Ask the desk on WhatsApp |
| Who it suits | First-timers, people new to fancy and session markets | Players who already understand exchange maths |
A sensible path for a newcomer: ask for a demo ID, place ten or fifteen practice bets including a few lays, watch how exposure moves during a live match, then ask for a real ID. If you already bet on exchanges and just need an account, skip straight to real.
After you have the ID: deposit, app and settings
Making your first deposit
When you're ready, tell the desk in the same chat. We'll share how to pay by UPI or bank transfer and confirm when the money shows on your ID. The current deposit details and any minimum come from the desk at the time you ask, because they can change. Read our payment methods guide for what to check before you send anything.
Keep the payment screenshot. If the balance doesn't update when you expect, the screenshot plus the transaction reference is what lets us trace it quickly.
Installing the app
Ask the desk for the Android app and we'll send the installation file. The current version is 1.9.5. Because it's installed from a file rather than the Play Store, your phone will probably ask you to allow "install unknown apps" for WhatsApp or your file manager. That permission applies only to the source you approve. You can switch it off again once the app is installed. Our app installation guide covers the screens on different Android brands.
Settings worth checking
Have a look at stake buttons, the default stake many exchange screens offer for one-tap betting. Set them to amounts that fit your budget. A default stake that's ten times what you meant to bet is an easy way to make an expensive mis-tap during a fast over.
Troubleshooting: when the ID or login misbehaves
These are the problems we see most, with the fix that usually works. If yours isn't here, message the desk with a screenshot.
| What you see | Most likely cause | What to try |
|---|---|---|
| "Invalid user ID or password" | Extra space, wrong case, auto-capitalised letter | Type both fields by hand, slowly. Check caps lock |
| Password change screen won't accept new password | New password too short or same as temporary | Choose a longer password that differs from the one we sent |
| Account locked | Several wrong attempts in a row | Stop retrying. Message the desk from your registered number |
| No reply from the desk yet | Busy period, often around big matches | Send one short follow-up in the same chat |
| App file won't install | Unknown apps permission not granted, or old version present | Allow the permission for the source, remove the old app, retry |
| Balance not showing after deposit | Payment still being matched by the desk | Send the screenshot and transaction reference in the chat |
| Logged out every few minutes | Same ID open on two devices, or unstable connection | Log out of the other device, switch between Wi-Fi and mobile data |
| Markets look empty | No live events at that moment in that sport | Check the cricket tab or come back closer to match time |
For anything to do with passwords, locks and recovery, the login help page goes into much more detail.
Keeping your ID safe once you have it
An exchange ID with money on it deserves the same care as a banking app. Most account problems we deal with weren't hacks. They were shared passwords, borrowed phones or fake support numbers.
- Don't share the password with anyone, including people claiming to be from the desk. We never ask for it.
- Don't let friends "use your ID for one match". Their bets become your exposure, and any dispute becomes yours.
- Log out on shared devices. Especially on a family tablet or a cyber cafe computer.
- Save the desk chat. Pin it in WhatsApp so you don't go searching later and land on a fake number.
- Keep your phone number active. If you change numbers, tell the desk from the old number before it stops working.
- Use a screen lock. A phone with no lock and a logged-in app is an open wallet.
Every few weeks someone tells us a "Sky Exchange support" account messaged them about a problem with their ID and asked them to verify by sending the password. That was never us. When there's an issue with your ID, you'll hear about it in the chat you already have with the desk, and we still won't ask for your password. Pinning the real chat is the simplest defence there is.
Mistakes that slow down getting an ID
None of these are disasters, but each one adds a day or more of messages that didn't need to happen.
- Messaging several numbers at once. People find three numbers online, message all of them, then can't remember which one sent the real ID. Start from the button here and stick to one chat.
- Using a nickname. It works fine until the first withdrawal, which goes only to an account in your own name.
- Registering on a number you'll lose. A prepaid SIM you're about to drop, a friend's phone, a work phone. Recovery later depends on that number.
- Depositing before checking the chat is genuine. Read the real-or-fake checklist above first. It takes a minute.
- Skipping the password change. The site should prompt you, but if you've dismissed it, change it from settings.
- Laying without reading liability. Not strictly an ID problem, but it's the most common reason a new balance disappears quickly.
- Deleting the chat. Your ID, temporary password and deposit confirmations live there. Archive it if you must, don't delete it.
Three real-world scenarios we handle often
The cricket fan who wants in before the toss
A player messages twenty minutes before a big match and wants to be betting by the first ball. It's possible, but the chat is usually busiest at exactly that moment. Our advice: get the ID a day earlier. Open it, change the password, sort the deposit while things are quiet, and you'll be ready without the stress. If you're reading this on match day, message now and use the waiting time to read up on how fancy and session markets work.
The player switching from another exchange
Someone used a different exchange before and already knows back and lay. They don't need a demo. They need a real ID, the app and deposit details. We'll do it in that order, and it's usually the smoothest kind of request we get, because the questions are specific.
The complete beginner
Someone has heard friends talk about Sky Exchange and has never placed a bet. We suggest a demo ID, point them to the explainer guides, and tell them honestly that exchange betting carries real risk. If they then want a real ID, we open one. If they decide it's not for them, that's a perfectly good outcome too.
Starting with a budget you won't miss
Before you deposit anything, decide two numbers: how much you're willing to lose this month, and how much a single bet can be. Write them down. When the first number is gone, you're done for the month, no matter how close the next match looks.
| Item | Example figure | Why it helps |
|---|---|---|
| Monthly entertainment budget | ₹3,000 | Money you'd otherwise spend on a night out, not rent or bills |
| Maximum single stake | ₹300 (10% of budget) | One bad result can't wipe the month |
| Maximum lay liability | ₹300 | Stops a high-odds lay from eating the whole budget |
| Stop rule | Down ₹1,500 in a day = stop for the day | Prevents chasing losses during a long match |
The figures above are an example. Pick your own based on what you can genuinely afford. If betting stops being fun, or you catch yourself borrowing to deposit, read our responsible gaming page and talk to someone. You can also ask the desk to help you take a break from the ID.
And one more time, because it matters: online betting laws differ across Indian states. Check what applies where you live. This page explains our process. It isn't legal advice.
Questions worth asking the desk before you deposit
You're allowed to ask questions before money changes hands. A genuine desk expects them. Here's a short list we'd want answered if we were in your position, and the kind of answer you should expect.
| Ask this | Why it matters | A reasonable answer looks like |
|---|---|---|
| "What is the current minimum deposit?" | Figures change, so get today's number from the chat, not a website screenshot | A clear figure for UPI and for bank transfer |
| "Where do I send the payment?" | You want the details from the same chat that opened your ID | Details shared in this chat, with a request for your screenshot afterwards |
| "How do I withdraw later?" | Knowing the exit before you enter is just common sense | Request through the desk, paid to an account in your own name |
| "Is there a minimum withdrawal?" | Avoids surprise when you try to cash out a small win | The current figure, confirmed in the chat |
| "Can I get the app file too?" | Saves a second request later | The file, with version 1.9.5 mentioned |
| "What happens if a deposit doesn't show?" | Tells you how disputes get handled | Send screenshot and reference, the desk traces it |
If the answers are vague, pushy, or keep circling back to "just pay first", go back to the real-or-fake checklist above. A desk that wants your long-term custom has no reason to dodge any of these.
Changing details on an existing ID
Life changes. Phones get lost, numbers get ported, and sometimes a name was typed wrong on day one. Here's how the common changes work.
New mobile number
The cleanest way is to tell the desk from your old number before you stop using it. Say you're switching and give the new number. We update the record and you carry on from the new chat. If the old number is already gone, message from the new one and explain. We'll ask a few questions about the ID, such as recent deposits or bets, to confirm it's really yours. It takes longer, which is exactly why telling us early is better.
Name spelled wrong
Tell us as soon as you notice. A spelling mismatch between your ID and your bank account is the sort of thing that can hold up a withdrawal while it gets checked. Fixing it before your first cash-out is far quicker than untangling it afterwards.
Lost phone with the app logged in
Message the desk from any phone you can get to, say the device is lost, and ask us to help secure the ID. Then change your password from a browser as soon as you can log in. If you use the same password anywhere else, change it there too.
Taking a break
If you want to step away for a while, tell the desk. You don't have to explain why. Stepping back is a sensible decision, and we'd rather you did that than kept depositing when it no longer feels right. The responsible gaming page has more on self-imposed limits.
When a player messages from a brand new number saying "this is my ID, reset the password", we don't just do it. We ask questions only the real holder would know. Some people find that annoying in the moment. It's the same check that stops someone who found your user ID written on a scrap of paper from taking over your balance, so we keep doing it.
Why we open IDs on WhatsApp instead of a sign-up form
People ask this fairly often, usually because they expect an online form like any shopping site. There are a few honest reasons we do it this way.
First, a real person sees every request. If something about your details doesn't add up, like a name that won't match a withdrawal account later, we can say so before it becomes a problem. A form can't do that.
Second, everything sits in one chat. Your ID, your password reset, your deposit confirmations and your withdrawal requests are all in a single thread with the desk. When you need to check something, you scroll up.
Third, it makes fakes easier to spot. Once you know the desk only opens IDs in a chat you started from this site, any unsolicited message offering an ID is clearly not us.
The trade-off is that you depend on the desk's response time, especially during busy hours. We'd rather be upfront about that than pretend a form would be faster.
Who a Sky Exchange ID is for, and who should wait
Not everyone who messages the desk should open a real account that day, and we say so in the chat when it applies. A Sky Exchange ID suits an adult who already follows cricket or another sport closely, has a bank account or UPI handle in their own name, and has settled on a monthly figure they can lose without it touching rent, fees or family money. If all three are true, the ID will do what you expect. If one is missing, the ID will still open, but the first problem tends to arrive within a week.
The most common gap is the account name. A player opens an ID under a nickname, deposits from a parent's UPI, and then learns at withdrawal time that the payout can only go to an account in the ID holder's own name. Fixing that later means verification messages back and forth, so it is far easier to give us the name as it appears on your bank passbook from the start. The second gap is budget. People who decide the limit after the first loss rarely keep it.
Who should wait? Anyone under 18, which is not negotiable. Anyone who lives in a state where online betting is restricted and has not checked the current position. Anyone who has not yet understood what a lay bet costs when it loses. For that last group, a Sky Exchange demo ID is the honest first step. The practice balance shows you liability on a real market screen without a rupee at risk, and the same chat can switch you to a real ID whenever you ask.
First-time players also tend to need more than the credentials. Our walkthrough on registering a Sky Exchange new ID covers the preparation, the first week and the mistakes that cost new players money. Returning players who simply lost access to an old account should ask for recovery rather than a second ID, because one history is easier to track. And if you are unsure which page answers your question, the Sky Exchange guides index lists every walkthrough in the order most people need them.
One more group: players who want to bet for someone else. Don't. The ID belongs to one adult, the deposits come from that adult's account and the withdrawals return to it. Shared or proxy accounts create exactly the mismatch that gets a payout held.
If you're opening your very first account and want the sign-up side explained in more depth, including how to prepare and what to do in your first week, read our guide to registering a new Sky Exchange ID. When it's time to cash out, the withdrawal guide explains how requests go through the desk and why some get held for checks.
